Shipping Information

Every Order from Truncated Domes Depot Gets Free Shipping

High Quality | American Made | ADA/California Compliant

Our American Designed and Manufactured Truncated Domes and ADA Pads typically ship in 1-4 business days from warehouses in California, New York, or Florida, depending on the product(s) ordered. Each product page shows the location of the shipping warehouse. NOTE: Due to their size, weight, and UPS/FedEx considering certain industrial adhesives as hazardous materials, truncated domes can only be shipped by Ground Services. Expedited air shipping is not available. Larger orders are shipped free by LTL freight truck services.

  • Self-Adhesive Truncated Domes ship from CA in 1-4 business days. 
  • Surface Mount Truncated Domes Tiles and Cast-in-Place Tiles ship from NY in 1-4 business days
  • Flexible Urethane ADA Pads ship from FL in 1-4 business days
  • You can view/download installation instructions on our site. We also include relevant product instructions with every shipment.
  • As soon as your order is received, we will advise you by email within 24 hours on the scheduled shipping date for your order. Tracking numbers/shipping carrier information is emailed to you within 24 hours of shipment.
  • All orders ship by ground/surface transport. Smaller orders may ship by UPS Ground or FedEx Ground. Larger orders will ship by LTL freight truck. Due to the large size and heavy weight of truncated domes products, expedited shipping by air is not available.
  • When you place an order, we will estimate shipping dates for you based on the availability of your items, and updated you by email.
  • Depending on inventory levels of selected styles, colors, and sizes, larger orders may take longer to ship. We will always advise you of the target ship date.
  • Will-call Pickups are Not Available. All orders are shipped, often from multiple locations, depending on the products ordered. Each product page shows the typical time to ship that product. We email tracking information when we schedule shipment and each time we make a shipment, so you will know the item is on the way, and when to expect delivery.
  • Have questions? Need a Quote or Free Consultation? Please contact us

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